Charles Scandura
AI Product & Creative Operations Leader | SaaS | FinTech | Media
Phone:
845 270 1577
Email:
Address:
Monroe, NY 10950
Education
M.A., Animation – Savannah College of Art & Design (2021, GPA 3.7)
B.A., Philosophy – Purchase College, Minor in Studio Composition
Executive Summary
Product, AI, and creative operations leader with experience turning complex ideas into practical products, workflows, and customer experiences. Former COO of an AI-powered financial education SaaS company, leading distributed teams across engineering, curriculum, marketing, and creative production while shaping product roadmaps, AI-enabled workflows, and go-to-market execution. My background spans product strategy, workflow optimization, AI model evaluation, media production, and creative leadership, with a consistent focus on aligning people, process, and technology to build better experiences and more efficient organizations.
Work Experience
Dec 2025 - Oct 2026
Nov 2023 - Oct 2025
Nov 2021 - Nov 2023
May 2009 - Oct 2018
June 1996 - May 2006
AI Evaluation
Handshake AI | Remote
Conduct prompt stress testing, rubric development, response evaluation, instruction-following assessment, and AI quality review for professional model-improvement projects. Evaluate generated outputs against defined criteria, identify failure modes and inconsistencies, and provide structured written rationale to support model improvement.
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Song-for-Song MVP
Product Owner / AI-Assisted Developer
Building a music-centered party game using VS Code and AI-assisted development. Define product structure, user flows, features, and interaction logic while using AI to accelerate coding, debugging, and iteration. Integrated YouTube API functionality and use Git/GitHub for source control and project management.
Chief Operating Officer, AI/Finance Development
CAPELLA.AI | Remote
• Directed development of CAPELLA.AI, an AI-powered trading/investing education platform with real-market data and gamified learning.
• Led cross-functional global teams in full-cycle product build and operational scale-up.
• Created UX innovation through multi-modal immersive learning systems (video, avatar, quizzes, live charts), improving accessibility and satisfaction across mobile and web.
• Collaborated with brokerage, AI, and full-stack partners to expand capabilities and market access.
• Analyzed usage data to refine monetization strategies and personalize user learning pathways.
• Created a 4-tier subscription model (Free to Elite) to enhance monetization and retention.
Here are some links to some CAPELLA.AI media:
CAPELLA.AI Teaser (I produced this video)
CAPELLA.AI Marketing Video (This is a sample of a marketing video I directed a team member to produce. Over 100+ Educational and Marketing videos were created in both 16X9 and 9X16 resolution and in multiple languages for this project.
CAPELLA.AI Trendlines (This is a sample of one of the educational videos in the CAPELLA.AI Application)
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Manager / Lead Video Producer
IML | Remote
• Managed marketing team producing content for YouTube and Instagram with data-driven engagement tracking.
• Produced, wrote, and edited promotional videos and motion graphics for brand campaigns.
• Implemented performance-based strategies that improved viewer retention by 40%
Links to videos I produced for Social Media and Live Events.
IGNITE Educator Day (I scripted and produced this video)
Market Tools (I scripted, narrated, and produced this video)
Incentive Trip (I shot and produced this video)
10-Year Recap Video (I narrated and produced this video)
This is Home (I narrated and produced this video)
Opening Rebrand Video (I produced this video to be displayed at the live convention)
Tribute Video (I produced this video as a tribute to a coworker who passed away)
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Manager / Lead Video Editor
Deluxe | Northvale, NJ
• Supervised technical teams supporting clients such as HBO, NBC, Discovery Channel, Netflix, Sony, and Lionsgate.
• Directed creative workflows, color correction, and compositing across film, TV, and streaming content.
Art Director
Tower Records | Nanuet, NY
• Managed Art Department and designed marketing strategies to drive retail sales.
• Recognized for creative excellence and innovative campaign design.
